Professional and thorough! This company and Mr Smith specifically were informative and explained the options in a way we could understand. Showed up on time and went above and beyond to level the new furnace and took away the old one! He even explained the safety features and left contact information should we ever need him again. Very positive. Definitely would recommend!!
Rachel R
Keith is a class act! Our home flooded last fall (2018) and our re-construction contractor called upon Reliable Heating & Cooling to do the furnace/central air work. From beginning to end Keith has been awesome to us. Back when it was getting cold and all we wanted was to get back in our home he went over and above to make that happen. He and his son were even at hour home on Christmas Eve to finish up the furnace work! Incredible dedication to his customers and had complete compassion for us and our situation. It was too cold to do the central air back then so as promised when he said “just give me a call”, we did land and he fit us into his busy schedule to install our unit within a week! If you need someone who will do outstanding work with a work ethic that is over and above...call Keith at Reliable. NICE, CLEAN WORK! His company is appropriately named..RELIABLE! Customers for life!
Sheryl N
A big shout out to Keith @Reliable Heating & Cooling, Service & Repair for the great service and hard work while installing my garage unit heater. Super hard worker and great guy. I'd highly recommend him for any of your heating and cooling needs.
Jeff M
During the intense summer heat, I called Keith Smith from Reliable Heating and cooling as recommended by a friend. Keith responded and scheduled to test the AC system in short time,ordered parts and arrived on time. He and his son did a great job and charged a very reasonable rate. I knew if I ever needed my furnace serviced I'd call Reliabele again. Indeed we recently had a heating issue, called Keith who returned my call promptly, set up a reasonably quick appointment, arrived and fixed the furnace. He's a conscientious hardworking guy ,honest with reasonable rates. Couldn't ask for anything more. Highly recommend.
Cindy C
did awesome job very good at what he does. friendly and professional would recommend to any one. thank you.
Cody S
he was amazing! explained the new safety features on the new furnace made sure we understood everything about it. He also told me what wasn't needed to be replaced saving us money. He was respectful, punctual, understanding ( I have an autistic daughter who he was wonderful with) highly recommend him!
Katie K
Keith was awesome to work with on our new build! Friendly, knowledgeable, RELIABLE!! We would highly recommend! Thank you Keith!!
Renee B
My mother had a new boiler installed about 9 years ago and had had to have it serviced every winter. Since Keith worked on it last year this is the first year she has had no issues during a cold snap. Thanks for the great job Keith!
Mitchell L
Keith installed our central air unit with respect for us and our home. He laid down cardboard on my floors and cleaned up after he was done. Keith and his son were professional and answered all our questions!
Amy Z
Keith did a great job in helping us with our heating needs. He was thorough, friendly, fast and affordable! He even saved me money by giving my son tips on how to replace a part and do maintanance work himself. Thanks Keith.
Susan W
Kieth is a awesome guy and very helpful for me. also help trouble shoot my furnace issue I would recommend his company
5 star rating honest and very helpfulGreg S
Keith is a really nice guy he help me troubleshoot by checking common things with my furnace like plants and stuff like that and got it backup and going I would recommend him to anybody that needs furnace work
Brandy S
We built a new house this last summer and had Reliable do all the heating and cooling. They did an excellent job and were very timely! I would highly recommend them for any heating and cooling work you may need done.
Nikki W
I texted Keith on a Sunday evening to repair a furnace. He was at our home in West Salem on Monday morning at 8:30am. Keith was very professional, would definitely recommend.
Tammy L
This week has been hell! First Monday my truck decided not to start had to get it jumped thought I needed a new battery, then come home Wednesday n my furnace quit on me, then of course the dreaded frozen pipes!! However today has finally turned my bad week into something great! My furnace was fixed, truck started right up, and I fixed my pipe issue tonight! Thank u Keith for rushing in as fast as u did! I couldn’t have made this happen without u! Thank you!
Steph M
Keith has done a great job on my shed project. Very professional from the first time I called him to the day he completed the work. Very honest, upfront and knowledgeable. He always took time to explain everything he was going to do. I am very pleased with everything. Thank you for a job well done. I will be recommending Reliable Heating & Cooling and will be having Keith back for future projects. Thanks again.
Tyrell G
Keith took the time to diagnose and repair my wall furnace when others would not. Would highly recommend him to others
Michael A
Keith is one of my most “Reliable” contractors! 5 stars
Kimberly Jo H
Keith has done an amazing job on the projects we’ve presented him. Definitely will recommend!
Nina G